Are you a factory or a trading company?
Our factory is located in Guangzhou, and we are equipped with SGS factory inspection report. We warmly welcome you to visit our factory if you have a travel plan.
How can I know your machine is suitable for my products?
If possible, you can send us a sample, and we will test it on our machine. So we will shoot videos and pictures for you. We can also show you online by video chatting.
How can I trust you for the first-time business?
You can check out our full range of business licences and certificates. And we suggest using Alibaba Trade Assurance Service for all transactions to protect your money and interests.
How to choose the right machine?
We will recommend the most suitable machine and solutions for you based on the product pictures, dimensions, and other specifications you provided. We will also use a similar product to shoot test videos for your confirmation.
How can I make sure about the machine quality if I order from you?
We offer 12 months warranty from the shipment date. During one year, we can provide parts for free due to a quality problem, but human error is not included. From the second year, parts only collect the cost price.
What should I do if I am not able to operate the machine?
When you receive it, the operation manual and videos we sent will guide you through the installation and commissioning. Besides, we have a professional after-sales group to customer’s site to solve any problems. We also provide 7*24 hours online technical support.
What about the delivery time?
In stock machine: 2-3 days. Usually 2-60 Working days(depending on products).
We specialize in all kinds of food machines, located in Zhengzhou City, pasta processing equipment, and pizza ovens. dough mixer, dough divider, dumpling machine, Fresh Noodle Machine, Noodle production Line, instant Noodle Production line, stuffing machine, bun machine, meatball machine, kitchen device, oil press machine, juice extractor, ice cream maker, fruit dryer, Vegetable dryer, Slush machine, ice maker, fried ice cream machine. Blast Freezer, ice cream cart, we can offer you the best quality and first-grade service, we sell to all over the world, to serve each customer to meet any product requirement. We can also offer OEM&ODM service and any customized items.
CaiGuan Machinery
